FAQ

Keep your BirdieBeam Golf Rangefinder in peak condition with these simple maintenance steps:

Step 1: Cleaning the Lens
Materials Needed: Microfiber cloth, lens cleaning solution
Apply a small amount of lens cleaning solution to the microfiber cloth (never directly on the lens).
Gently wipe the lens in a circular motion to remove dust and smudges.
Avoid applying excessive pressure to prevent scratches or damage.

Step 2: Cleaning the Exterior
Materials Needed: Soft brush, dry cloth
Use a soft brush to gently remove any loose dirt or debris from the exterior surface.
Wipe down the body of the rangefinder with a clean, dry cloth to remove remaining dust.

Step 3: Proper Storage
Materials Needed: Protective case
Always store the rangefinder in a protective case when not in use to avoid damage.
Keep the device in a cool, dry environment, away from direct sunlight, moisture, and extreme temperatures.

Solutions:

1. Check the Battery: Replace or recharge the battery if it’s low or drained.

2. Power Button Test: Press the Power/Measurement button to see if the device responds.

3. Still Not Working? If the issue persists, please contact our Customer Support Team for further assistance.

Solutions:

1. Clean the Lens: Use a microfiber cloth to gently clean the eyepiece and objective lens to remove dust, fingerprints, or smudges.

2. Adjust the Eyepiece: Rotate the diopter adjustment handwheel until the view is sharp and clear.

3. Environmental Conditions: Ensure you're using the rangefinder in optimal conditions—avoid heavy fog, rain, or extreme sunlight, which may affect accuracy.

4. Recheck Your Target: Make sure you are aiming directly at the intended target, such as the flagstick, rather than surrounding objects.

For accurate distance measurements, it's essential to keep your rangefinder steady. Here are a few helpful tips:

1. Hold Steady: Use both hands and keep your elbows tucked close to your body to minimize movement.

2. Use a Tripod: If your rangefinder has a tripod mount, attaching it to a tripod provides maximum stability.

3. Support Your Body: If a tripod isn’t available, lean against a stable surface like a golf cart, tree, or post to reduce hand shake.

Solution:
Restart the rangefinder to reset the display.
Confirm that the display is showing properly.
Make sure the power button is pressed.
Ensure that the objective lens is not obstructed by objects when transmitting and receiving laser pulses.
Ensure that the unit remains stable when the power/measurement button is pressed.